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A suspect guilty of a crime often displays attitudes during an
interview which are typically quite different from those attitudes
exhibited by an innocent person. During an investigation, an
investigator may note that one subject appeared spontaneous, open
and confident, while a second subject may be described as being
unconcerned, guarded and unhelpful. Each of these general
characteristics represent the subject's attitude. One of the
attitudes commonly associated with the deceptive suspect is referred
to as assuming a "victim mentality." Under this circumstance, the
guilty suspect, either overtly or subtly, alleges that he is a
victim within the investigation.
Assuming the role of being a victim is a very natural position to take when a person is questioned about an act of wrong-doing for which he is responsible. In various circumstances, my children have tried to reverse their role from being the perpetrator to that of the victim. Examples include, "I was minding my own business when Ben, for no reason, hit me"; "Ryan, or someone else spilled that soda in my room. I shouldn't have to clean it up"; or, "Dad, you always believe Collin just because he's younger than me." Each of these statements are designed to convince me, the parent/investigator, of my child's innocence. In truth, however, each statement provides a symptom of the child's probable involvement in the act of wrong-doing -- in each instance, the child is portraying a victim mentality. One common example of the victim mentality is for a guilty suspect to argue that he is being set up or framed. The suggested perpetrator of this alleged frame may be the a fictitious guilty suspect, the victim of the crime or the police. When a suspect states, "I'm being framed for this thing. Someone planted that cocaine in my apartment" the probability is high that the suspect knew that the cocaine was there all along. We have interviewed a number of verified innocent suspects who, in fact, were implicated through evidence planted by the guilty party. It is of interest to note that none of those innocent subjects claimed that they were being set up or framed. Rather, they simply maintained their innocence and cast no blame on anyone else for making them appear guilty. Another example of the victim mentality is the guilty suspect who makes an unwarranted attack against the investigator claiming some form of prejudice. The allegation may involve race, gender, religion or other affiliation, e.g., "The only reason you think I did this is because I'm a Latin King!" Especially when this type of allegation is made spontaneously, seemingly out of no where, it is likely emanating from a guilty suspect. Our experience indicates that an innocent suspect who represents a minority group will state their innocence without any reference whatsoever to their affiliation. It is the guilty suspect who desperately wants to believe that the investigator is prejudiced (so as to reduce the suspect's own guilt feelings) who makes these types of unwarranted accusations. Finally, consider the suspect who spontaneously mentions during an interview that he was victimized in the past. The child molester may explain that he was molested as a youth; the thief may relate that someone once stole money from him; or a suspect who was correctly identified by the victim may bring up the fact that years ago he was wrongly accused for something he did not do. In the first two examples perhaps the implied message is that because the suspect was himself a victim he would never victimize someone else. In the latter case, the suspect may bring up his past victimization in an effort to impeach the victim's identification. Regardless of the cause, suspects who appear anxious to interject information that they have been victimized at some time in the past are often guilty. An important key to evaluating this behavior, of course, is that the suspect volunteers this information. On the other hand, if the information is developed in response to the investigator's specific question addressing past similar incidents, little meaning should be attached to it. From a psychological perspective, it makes perfect sense that a guilty suspect would try to portray himself as a victim during the course of an interview. A suspect who believes that his crime was morally justified feels that it is wrong that he be harshly punished for his act. In his mind, he truly believes that he is a victim (of the criminal justice system or society in general). This distorted thought process naturally invites such claims that the suspect was set up or framed, that the investigator is prejudiced or may be revealed by the suspect's compelling need to tell the investigator of a past incident where the suspect was victimized. As with all behavioral observations, it is important that the investigator consider any statement suggesting a victim mentality in the context of the conversation and that all of the subject's attitudes must be taken into consideration when formulating an opinion of the person's truthfulness.
A new study published in the
Archives of Environmental &
Occupational Health shows that the combination of
night work, overtime, and shortened sleep can contribute to the
development of metabolic syndrome among police officers. Metabolic
syndrome is defined as abnormalities in any three of five important
clinical measures: abdominal obesity, triglycerides, high-density
lipoproteins (HDL), blood pressure, and fasting glucose level.
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With ever-higher expectations, a rapidly expanding global arena, and
an environment where change appears as the only constant, many
organizations, including the police, are emphasizing the importance
of their employees. Such phrases as “Our people are our most
important asset”1
and “Policing is a people business—of people, by people”2
are common. But, do these statements refer to people as whole
beings?
Perhaps an odd question—after all, considering people as anything
else seems absurd—but, actually, why do the police want whole people
working for them? Why not just focus on the part useful to
them—perhaps only cognitive or physical abilities, for example? What
about police training? Can a person’s empty mind be loaded with the
requisite information and sent on its way? What would be missing if
the police concentrated solely on the portion of their officers that
proved vital to getting the job done?
First of all, employees do not come like that. They cannot simply be
sliced up and remain alive, enthusiastic, and engaged. People come
to work as whole human beings, and an increasing body of evidence
shows that nurturing
all
of their aspects can result in significant benefits for their
organizations.3
A particularly arduous and varied job, policing, at times, draws on
every element officers have in their personal armory and makeup.
High levels of absence, long-term sickness, abuse of alcohol and
other drugs, and high divorce and suicide rates for officers testify
to the demanding nature of policing. These difficulties present
clear evidence that the law enforcement profession cannot focus only
on specific segments of officers, and, at the same time, they raise
the question of whether every factor—mind, body, and spirit—are
nurtured, trained, and supported to the extent necessary for
officers to be fully fit for the role they must perform.
The author and a fellow researcher developed the Global Fitness
Framework (GFF) to identify all of the aspects that the law
enforcement community needs to consider for officers to be fully
fit.4
The GFF looks at the physical, mental, and spiritual fitness of
individuals, groups, and society. Although all of these elements and
their interaction are important, the spiritual dimension undoubtedly
represents the most difficult, contentious, and often-avoided aspect
in this whole framework. So, what is this spiritual dimension? Does
it have any relevance to police training? In 2005, the author
explored these questions as they related to the training of police
trainers for the 43 Home Office forces in England and Wales.5
THE RESEARCH
The majority of training in U.K. police forces is carried out by
officers. At the time the author conducted his research, most
agencies had a policy wherein tenures into training often lasted for
three years. This meant that the initial instruction of trainers had
to quickly and effectively equip officers with the skills to deliver
the required instruction. The principle method for training these
officers, the Trainers’ Development Program (TDP), became the focus
of the author’s research.
A 10-week, full-time residential program, the TDP consisted of a
distance-learning component, a six-week training course, and a
four-week assessment phase. Two directors of study (DSs) facilitated
each course, which had 12 students attending. Although most DSs were
officers, some, like the author, were civilians. The TDP course took
a student-centered, humanistic psychological approach derived from
the work of Maslow and Rogers.6
It used Kolb’s experiential learning and included a focus on
diversity and attitudinal development.7
Data Collection
The author investigated from a constructivist paradigm whether an
exploration of the spiritual dimension should be included in the
TDP’s six-week training course. His work had a phenomenological
basis wherein he made the effort to understand respondents’
perceptions and collect a wide variety of views to provide a rich
and broad understanding. Because of the nature of the research,
generalizing the findings must be treated with caution, although the
author contends that the variety and depth of perceptions gathered
provide a database that allows others to make judgments about the
possible transferability of findings to their own situations.8
The author collected data using semistructured interviews, a
reflective journal, and a questionnaire. In total, over 100
respondents took part in the study, and the author’s reflective
journal covered over 1,000 hours of TDP experience.
Term Definition
After an extensive literature review concerning the meaning of
spirituality, the author chose a broad definition so that the
exploration embraced as many aspects of a diverse society as
possible. “Spirituality is a state or experience that can provide
individuals with direction or meaning or provide feelings of
understanding, support, inner wholeness, or connectedness.
Connectedness can be to themselves, other people, nature, the
universe, a god, or some other supernatural power. Spirituality in
the workplace is about individuals and organizations seeing work as
a spiritual path, as an opportunity to grow and to contribute to
society in a meaningful way. It is about care, compassion, and
support of others; about integrity and people being true to
themselves and others. It means individuals and organizations
attempting to live their values more fully in the work they do.”9
Operational Experience
Prior to joining the TDP, officers typically worked in operational
environments for anywhere from five to 25 years. The author’s
research revealed that these operational experiences impacted
significantly on how officers approached the TDP.
Although operational policing is a difficult, challenging, and
sometimes threatening task, the author found that despite these
pressures, the vast majority of officers are committed, loyal, and
hardworking and perform their role professionally and effectively.10
Of course, the influences, reactions, and ways of coping described
here do not in any way represent all police officers or even the
majority. But, they are typical of those who took part in the
research and are significant enough to have a major impact on
officers and the way the police service operates.
The research showed that many had joined the police service because
they wanted to do something meaningful and saw police work as an
opportunity to make a positive contribution to their community and
the wider society. When working on the streets as an operational
officer, however, some experienced a sharp contrast between this
desire and the realities of operational policing where they often
were ostracized, taunted, and mentally or physically abused.
New recruits quickly experienced the strong police culture,
particularly the negative aspects that many studies have
highlighted.11
Of course, talk of a police culture undoubtedly made this appear
more monolithic than it actually was, but some common elements were
frequently observed in the research. The negative aspects of the
culture, often referred to as the canteen culture, included peer
pressure, cynicism, and resistance to change. The author
investigated the numerous reasons for this canteen culture and
discovered that part of it could have resulted from peer pressure or
because of the nature of operational policing. Interestingly, if the
canteen culture is related to the nature of policing, then the
author argues that this could be a manifestation of the collective
coping strategies used by officers to deal with the demanding and
sometimes threatening nature of some operational police work.
The research revealed a number of common strategies that officers
used to cope with the toxic nature of their role. Humor was one.
Some officers said that they undertook a “performance” in their
role.12
These respondents felt that the public, police service, or officers
themselves often expected the police to behave in ways that
implicitly demanded this performance. Others reported that they
mentally distanced themselves from their feelings and emotions.
Often, they spoke of using their police uniform as a source of
protection, like putting on a metaphorical suit of armor to shield
themselves and their feelings from the demands of the role. Some
officers went further and said that they had to adopt a whole
thought process and demeanor of immortality; otherwise, they were
unable to do the job they did. The author envisaged that if this
suit of armor was worn every day for many years, then, perhaps, it
began to be removed less and less at the end of the shift until it
remained on permanently and the individual changed.
The concept of spirituality in the workplace is a strategic issue
that encompasses a whole way of operation for an organization. The
author asserts that the roots of policing always have been about
working with people and communities and caring and supporting all
members of those communities in the fight for a well-ordered,
law-abiding society. Spirituality, its sense of community and its
focus on people as whole people, clearly fits with what the police
service primarily is there to do. The author suggests that many of
the issues faced by operational officers are fundamentally of a
spiritual nature, particularly where these officers feel that they
cannot be whole people; they are not recognized and valued by the
organization and wider community as whole people; their lives have
no rewarding and fulfilling purpose; and they cannot make a valuable
and worthwhile contribution to the community.
Training Role
After 20 or 25 years working in the operational environment, an
officer may decide to move into a training role. In training groups,
Heron points out that organizational cultures can influence a
negative form of group dynamic, which he calls cultural oppression.
“Group behavior is restricted by oppressive norms, values, and
beliefs that flow into it and permeate it from the surrounding
culture.”13
The cultural oppression in this context relates to the canteen
culture found in the operational police environment and shows why it
is important to understand this pattern of behavior in the training
arena. It can influence the viewpoint of officers undertaking
training and is likely to impact significantly on the success of
that training.
The author contends that for trainers to be effective in the police
service, they must know themselves; have high levels of emotional
intelligence; and show empathy, care, and compassion for their
students. Some defense mechanisms are required in the training role,
but these differ from those developed for operational policing. If
operational duties generate a number of anxieties and result in
officers distancing themselves from their feelings and emotions,
then a conflict exists between the way they have to work in an
operational role and the requirements in a training one. This
discord has to be managed if training in the police service is to be
effective. The essential transition needed involves the process of
officers escaping their operational-policing defenses, gaining a
greater knowledge of themselves, reconnecting with their feelings
and emotions, and then managing these effectively to facilitate
training for others.
This research identified, however, that the TDP course dealt only
superficially with issues of anxiety, defense mechanisms, and the
required transition to a training environment. The author stresses
that the needs and significance of this managed transition were not
fully acknowledged in the TDP and may be one reason why consecutive
HMIC (Her Majesty’s Inspectorate of Constabulary) reports indicated
that training did not effectively address the attitudinal
development of officers.14
Spiritual Exploration
Respondents gave a wide variety of answers to the question of
whether the spiritual dimension should be explored in the TDP. Many
comments highlighted a required transition from the fact-based
orientation of some operational policing to the less certain areas
of attitudinal development found in the training environment.
THE FINDINGS
The author identified many significant issues with respect to the
relevance of an exploration of the spiritual dimension on the TDP.
While it is beyond the scope of this article for him to describe
these in detail, he summarizes some of the main benefits and
difficulties associated with undertaking an exploration of the
spiritual dimension.
Possible Benefits
Exploring the spiritual dimension could encourage students to
operate more at the self-actualized level in Maslow’s hierarchy and
to increase their spiritual intelligence. Both represent the types
of qualities sought in U.K. police trainers. Another benefit
involves helping TDP students gain a greater awareness of themselves
and increase their effectiveness in managing their feelings and
emotions. This would enable them to facilitate more learning for
their students, particularly in the areas of attitudinal development
and diversity.
In addition, such an exploration could provide a greater
understanding of the dynamics present in a group and help in
comprehending how these limit people’s expressions of their sense of
identity. Finally, it could demonstrate that police organizations
value the whole person, which may result in more engaged and
motivated trainers, and it may assist in reducing the negative
aspects of police culture, thereby helping trainers understand some
of the issues that impact this culture. This would provide a greater
understanding of the issues and anxieties that the operational role
can generate for officers and the possible results. This, in turn,
may enable trainers to become more motivated and fulfilled.
Potential Difficulties
Because the concepts under consideration often are subtle, usually
elusive and challenging, and almost inevitably vague and tenuous,
the potential exists that given the limited time available,
explorations could simply confuse TDP students. Operational
experiences, defense mechanisms, and coping strategies developed by
students impact significantly on explorations of the spiritual
dimension, and these would take time to work through, both in
building a sufficiently safe environment for students to discuss
issues that may be central to their sense of identity and in dealing
with defenses and resistance. Additional spiritual support and
counseling mechanisms outside the classroom could be required,
possibly involving extra expense. Overall, given the workload
required in a TDP course, the additional exploration of a spiritual
dimension may be too much for some students.
From an administrative standpoint, exploring this area in a course
that aims to develop training skills may pose some ethical
considerations. After all, it would be problematic for DSs who do
not recognize the spiritual dimension in their own lives to assist
students in their explorations of spirituality. On the other hand,
DSs who embrace spirituality still would need a sufficiently high
skill level to facilitate this depth of exploration. Because all DSs
would need to attain this level, all would require further
instruction, which would increase the cost of training TDP students.
Finally, explorations of this nature may not be supported and
reinforced when students progress to training environments within
police forces.
RECOMMENDATIONS
The author’s research indicates that operational policing impacts so
significantly on students joining the TDP course that although he
recommends that an exploration of the spiritual dimension be
included, it must be preceded by an organization wide,
strategic-level commitment and initiative. This approach can provide
a unified policy throughout the organization, which ensures that
training is aligned with operational policing and offers a strategy
to address the root cause of many of the difficulties that police
training can experience. This is not a process to be embarked on
lightly. A substantial commitment from the organization is required
as this is a major cultural change, which will be a difficult and
lengthy process. However, it has the potential to significantly
benefit the organization, its way of operation, and the level of
service it provides.
The research suggests that some of the negative aspects of the
operational police culture may stem from officers not being
recognized and valued as whole people. Adopting a holistic approach
to leadership and training, including explorations of the spiritual
dimension, may assist in addressing some of these factors and help
increase the effectiveness of the police organization because people
will feel more motivated, fulfilled, and valued. It also may develop
parts of the care aspect of the policing role and improve the level
of service provided to the public. Further study must be undertaken
in this area, however, as the author’s research focused primarily on
trainers’ development in the United Kingdom.
Once a strategic-level initiative has commenced, the method of
training trainers can be designed so that it supports and is in tune
with the ethos and approach of the organization. An exploration of
the spiritual dimension should use an experiential approach that
provides the space for students to focus on their own development
and also examines the issues they will need to consider as a trainer
in this area. The exploration should focus only on the initial
stages in a person’s spiritual development and include Maslow’s
theories of self-actualization, B-values, and peak experiences, as
well as spiritual intelligence. These topics fit the context of
police training and raise many of the important issues in it. These
first steps on the spiritual journey are likely to be as far as it
is possible to go with TDP students because they are new to this
training, which has the development of basic training skills as a
priority.
The author’s exploration of the DSs’ role revealed that the
induction course for new DSs may not provide sufficient opportunity
for them to explore their own use of defense mechanisms. As such,
operational defenses and the negative aspects of police culture can
impact a new DS’s approach that could affect the training delivered,
particularly in relation to the attitudinal development of TDP
students. Consequently, the author recommends a review of the
induction process for DSs.
CONCLUSION
Endnotes
1
J. Simms, “Way Out West,”
People
Management, March 11, 2004, 42.
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